Team Health & Performance Diagnostic

A quick, powerful 6-Attribute Self-Assessment for Managers & Leaders

Welcome - Why This Matters - Team Strength - Team Endurance - Team Agility - Team Awareness -  Team Strategy - Team Culture - Final Score & Interpretation - CCSS

Team Health & Performance

Welcome to the Quests-inc Diagnostic, a rapid reflective tool designed to help you understand the current health, strengths, and needs of your team.

In today's fast-paced workplaces — whether in hospitality, technology, creative industries, finance, education, or the public sector — team communication, adaptability, resilience, and culture directly impact performance and well-being. This assessment uses six core behavioural attributes to give you a clear snapshot of where your team stands.

1. Team Strength (Reliability & Doing Power)

2. Team Endurance (Resilience & Wellbeing)

3. Team Agility (Flexibility & Adaptability)

4. Team Awareness (Judgment & Situational Insight)

5. Team Strategy (Planning & Problem-Solving)

6. Team Culture (Communication & Atmosphere)

How does it work? For each attribute, rate your team on a scale from 1 to 10:

• 1 = Significant challenges

• 10 = Strong, consistent performance

  
  

There are no “right” answers — only insights that help you recognise: 

✔ where your team is thriving 

✔ where support may be needed 

✔ How to guide your people toward better collaboration, resilience, and performance.

At the end, total your score for a clear overall result.

Why This Matters

Every team has a story. This diagnostic highlights the chapters where your team is strong — and the chapters that still need attention.

Whether you're a general manager, HR leader, department head, or team supervisor, these results can help you:

• Identify training and development needs

• improve team communication

• reduce conflict and stress

• strengthen culture and morale

• support new starters and induction

• Align behaviours with company goals

• boost productivity, creativity, and unity

  
  

If your score falls below where you’d like it to be, our Co-Creative Storytelling workshops offer a unique, imaginative, and evidence-based method to bring teams together, build trust, and unlock their best performance.

 1. Team Strength (Reliability & Doing Power)

Question: How consistently does your team show up for each other and follow through on tasks or commitments?

Score (1–10):  1 = Frequently unreliable 10 = Exceptionally dependable

Reflection Tip: Low-strength teams often struggle with missed deadlines, uneven workload distribution, or individuals carrying too much weight. High-strength teams execute consistently and support each other without hesitation.

 2. Team Endurance (Resilience & Wellbeing)

Question: How well does your team cope with stress, setbacks, emotional strain, or periods of high demand?

Score (1–10):  1 = Easily overwhelmed  10 = Extremely resilient

Reflection Tip: Low endurance appears as burnout, conflict, or emotional fatigue. High endurance teams remain level-headed, adapt to pressure, and recover quickly after challenges.

3. Team Agility (Flexibility & Adaptability)

Question: How effectively does your team adapt to change, last-minute requests, or unexpected challenges?

Score (1–10):   1 = Rigid, slow to adjust  10 = Highly flexible and responsive#

Reflection Tip: Low agility shows resistance to change or struggles in fast-moving situations. High-agility teams pivot quickly, switch roles effortlessly, and maintain flow even when priorities shift.

4. Team Awareness (Judgment & Situational Insight)

Question:  How well does your team anticipate needs, use sound judgment, and read situations proactively?

Score (1–10):   1 = Frequently misses issues 10 = Almost instinctively sees what needs doing

Reflection Tip: Low awareness leads to avoidable errors and slow reactions to emerging problems. High awareness means your team notices early warning signs, prevents issues, and makes informed decisions.

5. Team Strategy (Planning & Problem-Solving)

Question:  How effectively does your team plan, communicate expectations, and solve problems together?

Score (1–10):   1 = Poor planning, repeated mistakes  10 = Excellent foresight and problem-solving

Reflection Tip: A Low strategy can look like disorganisation, recurring issues, and unclear direction. High strategy teams think ahead, plan clearly, and find solutions creatively and collaboratively.

6. Team Culture (Communication & Atmosphere)

Question: How healthy, connected, and communicative is your team culture?

Score (1–10):   1 = Low morale or communication issues  10 = High trust, positivity, and unity

Reflection Tip: Weak culture often shows up as misunderstandings, disengagement, or siloed work habits. Strong culture teams communicate openly, support each other, and create an environment where people thrive.

Final Score & Interpretation

(Add all six scores — maximum total: 60)

Team Health Score Levels Overview

50–60 → High-Performing Team Your team is strong. Continue nurturing your culture and consider advanced development workshops to deepen collaboration.

35–49 → Stable but Needs Support  A healthy team with room for improvement. Strengthening communication, cohesion, and adaptability could elevate performance significantly.

20–34 → At Risk  Visible strain within the team. Focused support, facilitated discussions, or team development programs are recommended.

0–19 → Critical  Performance, morale, or communication may be seriously affected. Immediate intervention is beneficial.

Team Health Score Levels in more detail:

🔵 50–60 → High-Performing Team

What this means: Your team is functioning at an exceptional level. Communication is strong, people trust each other, and challenges are met with confidence and creativity. There is a shared sense of purpose, and your culture is likely one that attracts and retains talent.

Typical strengths:

• High morale and motivation

• Consistent performance even under pressure

• Strong leadership behaviours across all levels

• Positive team dynamics and psychological safety

• Effective collaboration and problem-solving

  
  

Potential risks: High-performing teams can plateau, become complacent, or lose momentum without new challenges or development.

Suggested next steps:

• Offer advanced leadership and creativity workshops

• Celebrate success and maintain a culture of appreciation

• Create growth opportunities for emerging leaders

• Explore CCSS advanced scenarios to test higher-level teamwork

  
  

🟢 35–49 → Stable but Needs Support

What this means: Your team is generally healthy but showing signs of inconsistency. Some attributes are strong, others weaker, resulting in occasional friction or performance dips. This is a common stage for teams undergoing change, growth, or leadership transitions.

Typical strengths:

• Solid teamwork most of the time

• Basic communication and trust are established

• People care about their work and colleagues

• Good resilience with occasional cracks

  
  

Typical challenges:

• Misalignment of goals or expectations

• Stress is showing in specific roles or team pockets

• Slow reaction to change or uncertainty

• Communication lapses under pressure

  
  

Suggested next steps:

• Strengthen communication frameworks

• Build confidence and cohesion with guided team activities

• Identify and support weaker attributes (agility, awareness, resilience)

• Consider a CCSS workshop to reinforce unity and adaptability

  
  

🟠 20–34 → At Risk

What this means: There are visible signs of strain affecting performance, communication, or morale. Teams in this range may be dealing with workload pressure, conflict, unclear expectations, or emotional fatigue.

Typical warning signs:

• Communication breakdowns

• Rising tension, conflict, or disengagement

• Low motivation or sense of belonging

• Difficulty adapting to change

• Errors, misunderstandings, or repeated mistakes

• Stress and overwhelm are spreading through the team

  
  

Impact on the organisation: If left unaddressed, this often leads to higher turnover, reduced efficiency, and inconsistent performance.

Suggested next steps:

• Facilitate structured discussions to rebuild trust

• Provide emotional resilience and stress management support

• Focus on team culture and psychological safety

• Use CCSS workshops to reconnect the team through shared experience and problem-solving

• Monitor progress monthly rather than yearly

  
  

🔴 0–19 → Critical

What this means: The team is likely in real difficulty. Performance, well-being, or communication is suffering significantly, and this may be affecting customers, productivity, and overall workplace culture. A small number of individuals may be carrying the team emotionally or operationally.

Typical symptoms:

• High levels of conflict, mistrust, or withdrawal

• Frequent mistakes, miscommunication, or missed deadlines

• Burnout, stress, or emotional distress

• No shared vision or sense of team identity

• Leadership uncertainty or breakdown

• Turnover risk is high

  
  

Impact on the organisation: This can quickly lead to operational disruption, poor performance, and a negative culture spreading to other teams.

Suggested next steps:

• Immediate team intervention

• Leadership and culture reset conversations

• Wellbeing support for individuals in distress

• Structured rebuilding programme

• Use CCSS as a psychologically safe bridge to rebuild communication, trust, and shared purpose

• Review workload, leadership clarity, and expectations

If this assessment showed areas your team would like to strengthen, we’re here to help. Our Co-Creative Storytelling Solution (CCSS) workshops use imagination, narrative challenge, and experiential learning to develop:

• Strong communication

• Team cohesion

• Conflict resolution

• Leadership capability

• Onboarding & induction bonding

• Equity, Diversity & Inclusion awareness

• Creative thinking

• Stress resilience

• Cross-team trust

• Problem-solving

• Adaptability

• Improved workplace culture

  
  

Visit our Story page here to choose a story or email Michael@quests-inc.com for a complimentary consultation. We’ll help you interpret your score and recommend the right CCSS experience for your team.